Shipping policy
1. Order Processing & Fulfillment
1.1. Processing Time
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Orders are processed within 1 business day, excluding weekends and holidays.
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Once processed, orders are handed over to trusted shipping partners for delivery.
1.2. Shipping Confirmation & Tracking
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Once an order is shipped, customers will receive an email confirmation with tracking details.
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Customers are responsible for providing an accurate email and shipping address to avoid delays.
2. Shipping Methods & Delivery Timelines
2.1. Estimated Delivery Time
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Standard Shipping: Estimated delivery within 5-6 business days (may vary based on location).
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Expedited Shipping: If available, customers may opt for faster delivery at an additional cost.
2.2. Delivery Restrictions
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Attack Baby does not deliver to P.O. boxes or military addresses (APO/FPO).
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Orders with multiple items may be shipped separately for faster delivery.
3. Shipping Fees & Charges
3.1. Shipping Costs
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Shipping fees are calculated at checkout based on the destination and shipping method.
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Free shipping promotions, if available, apply only to eligible orders and locations.
3.2. International Shipping
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Attack Baby currently ships only within the United States. International shipping is not available at this time.
4. Delays & Shipping Issues
4.1. Potential Delays
While we aim for timely delivery, shipments may be delayed due to:
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Inclement weather
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Holiday peak seasons
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Carrier-related delays
4.2. Lost or Delayed Packages
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If a package has not arrived within the expected timeframe, customers should contact support@attackbaby.com for assistance.
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Attack Baby will work with shipping providers to investigate and resolve delays.
5. Lost, Stolen, or Damaged Packages
5.1. Lost Packages
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If a package is marked as delivered but not received, customers should check with neighbors or the local carrier before contacting support@attackbaby.com.
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Attack Baby is not responsible for stolen packages after confirmed delivery.
5.2. Damaged Shipments
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If an order arrives damaged, customers must notify support@attackbaby.com within 48 hours of delivery with photos of the damaged product and packaging.
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A replacement or refund will be provided based on assessment.
6. Return to Sender & Address Issues
6.1. Incorrect Shipping Address
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If a package is returned due to an incorrect or incomplete address, customers are responsible for re-shipping costs.
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Please ensure accurate shipping details at checkout.
6.2. Unclaimed Packages
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Unclaimed or refused packages returned to Attack Baby may be subject to a restocking fee or may not be eligible for a refund.
7. Contact Us
For any shipping-related inquiries, customers may contact support@attackbaby.com. We are committed to ensuring that your order is delivered safely and on time.